Customer Support Portal
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
ClinicAid Billing Help
Alberta Billing Assistance
In Alberta, how to bill a newborn without a PHN?
Alberta cutoff dates and remittance periods
Unable to get patient's PHN
How do I handle a rejected claim with a wrong PHN if the PHN was previously out-of-province
Billing Armed Forces in Canada
See all 15 articles
BC Billing Assistance
MSP remittance dates and cutoff
View Teleplan/MSP broadcast messages
Billing for a newborn
submitting invoices for second visits on the same service date
See all 21 articles
Ontario Billing Assistance
OHIP cutoff dates and remittance periods
2015 OHIP Cutoff dates
Rejection Error Code DF - Corresponding fee code has not been claimed or was approved at zero
Billing More than 99 Anesthesia Units
How do I submit an RAI to send in updates to a claim?
See all 11 articles
Saskatchewan Billing Assistance
How to correct claims MSB has underpaid
Billing for a Newborn in Saskatchewan
What is the time limit I can submit my claims?
How do I bill for a patient that was referred by an Out of Province doctor?
How to bill for an Out of Province Referral
See all 6 articles