Question: I need to delete an accepted invoice. I billed an 03.03b and a 03.04c on the same patient - Alberta Health (via HLINK) paid the
03.03b but I now want to delete the invoice because I want
the 03.04C to pay not the 03.03b
Hello, no problem.
To delete the old invoice that has already been
paid you need to "Delete from HLINK". In order to do that you'll first
have to "unsettle" it because ClinicAid will automatically settle bills that come in
1. Search for invoice in manage invoices screen
2. Select it and click the "unsettle" button (you can also unsettle an invoice on its "view" screen)
3. Click to view the invoice
4. Press the red "Delete from HLINK" button and follow the prompts to delete it
Once this is done you can then resend the 03.04C.