To resubmit a claim that you think you have been over/underpaid for by Alberta Health you can view the claim in ClinicAid and click the Reassess button. This will open a field for you to include an explanation and any details involving the reassessment of the claim. This option is only available for paid, underpaid, or paid at zero claims. Rejected claims must be edited to be corrected.

You will be required to unsettle any claims before submitting them for reassessment.

The best way to unsettle your claim is to go to 'manage invoices' and the 'all' tab and search specifically for that patient using the search field at the top of the page. When you unsettle a settled claim, it changes the status to 'accepted' which removes it from the settled tab.