In Ontario you have 6 months from the service date to submit your claims. Claims will not be accepted for payment unless there are extenuating circumstances as defined by ministry policy. 

To submit stale claims (claims over 6 months old) you must first send a written request with supporting documentation to the claims services Branch Manager. Once you've received written approval from the Manager, you will need to contact ClinicAid to coordinate the re-submission. as we need to enter a special code.

You can contact the Service Support Centre at 1-800-262-6524 for more information.