If you have multiple physicians in your ClinicAid account, with their own GoSecure account it is possible to set up "Overrides" in ClinicAid.

If your physicians have given designee permission to the master account, each provider record will need to have an MUID override set in their provider record.

Setting up a GoSecure MUID Override.

To set up a Goecure override, you can navigate to 'Admin' and 'Providers' and edit the provider record that you need to set up the override for. At the bottom of the page, there will be a toggle for "Override GoSecure Credentials", set that to "yes" which will open up the GoSecure Override on the right side of your screen.

You will need your:

  • MUID: your practitioner ID (OHIP number) or your group number if billing through a group.
  • Login: the email address or GoSecure ID that you use to log into the MC EDT system via the GoSecure site.
  • Password: the password that you use to log into the MC EDT system via the GoSecure site.

Click on the green "Add GoSecure" and you will get a pop-up.

Here you would add the MUID field which you would enter with the physician's own billing number or group number that has given the master GoSecure account designee permission, the GoSecure login and password.

Setting up a GoSecure account with full Admin Privileges. 

If you have Super Admin Access, go to  'Admin' and 'Manage GoSecure' from the left side menu applies to all provider records in the account. We refer to this as the "Master GoSecure" If all of your physicians are set up to connect to a single group number you can enter the group GoSecure here and we will be able to download files for all physicians.