If you have multiple physicians in your ClinicAid account with their own GoSecure account that they require for all of their file uploads and downloads it is possible to set up "Overrides" in ClinicAid.


Firstly, the GoSecure information that is entered under 'Admin' and 'Manage GoSecure' from the left side menu applies to all provider records in the account. We refer to this as the "Master GoSecure" If all of your physicians are set up to connect to a single group number you can enter the group GoSecure here and we will be able to download files for all physicians.


If your physicians have given designee permission to the master account, each provider record will need to have an MUID override set in their provider record.



Setting up a GoSecure MUID Override without full Admin Privileges. 


To set up a Goecure override, you can navigate to 'Admin' and 'Providers' and edit the provider record that you need to set up the override for. At the bottom of the page, there will be a toggle for "Override GoSecure Credentials", set that to "yes" which will open up the GoSecure Override on the right side of your screen.



Click on the green "Add GoSecure" and you will get a pop-up.


Here you would add the MUID field which you would enter with the physician's own billing number or group number that has given the master GoSecure account designee permission, the GoSecure login and password.