Medical Services Plan (MSP) Claims and Teleplan inquiries:


BC billing Teleplan (to delete or zap claims):

  • Phone: 866.456.6950

  • Email:

    Email if zapping more than 3 claims. Include Data Centre, Sequence #'s, first names, and last names in a pdf file, and ask for a confirmation of receipt.


  • Phone: 604.276.3085


Health Card Verifications:

  • Phone: 1-800-742-6165. Touch tone service.

BC Health Card Number Requests:

BC Paper Correspondence & Report Submission: 

  • Fax: 250-405-3591

    You can not attach any reports through ClinicAid. In ClinicAid on the 'Create Invoice' screen, on the ‘Advanced’ tab set the "Paper Correspondence'' toggle indicator to YES, then you will need to fax your reports to 250-405-3591.

MSP for patients:

  • Phone: 1-800-663-7100 

        Patient MSP contact to apply and manage their provincial coverage.