Contact Information for British Columbia Health Services 

Medical Services Plan (MSP) and Teleplan:

(Provider claims and Teleplan support):


BC billing Teleplan (to delete or zap claims):

  • Phone: 866.456.6950

  • Email:

(Email if zapping more than 3 claims. Include Data Centre, Sequence #'s, first names, last names in a pdf file, and ask for a confirmation of receipt).


  • Phone: 604.276.3085


Health Card Number Requests:

  • Phone: 800-742-6165. Touch tone service.


BC Health Card Number Requests:

  • Phone: 1-800-742-6165

  • Fax: 250-405-3592

You can also mail or fax a coverage research form