To minimize the spread of Covid-19, Alberta Health office staff are working remotely, which means that they are not accepting phone calls or faxes. All inquiries must be submitted by email.

Billing and claim Questions:

Provider/Facility Registration:

Business Arrangement Forms:

Health Insurance Programs Branch for Stale dated claims exemption requests:

Netcare website:

PHN eligibility checks open 24/7:

  • Phone: 1-888-422-6257

Fees, physician resources and bulletins: