To minimize the spread of Covid-19, Alberta Health office staff are working remotely, which means that they are not accepting phone calls or faxes. All inquiries must be submitted by email.



Billing and claim Questions :


Provider/Facility Registration:


Business Arrangement Forms:


Health Insurance Programs Branch for Stale dated claims exemption requests:


Netcare website:


PHN eligibility checks open 24/7:

  • Phone: 1-888-422-6257


Fees, physician resources and bulletins: