To minimize the spread of Covid-19, Alberta Health office staff are working remotely, which means that they are not accepting phone calls or faxes. All inquiries must be submitted by email.
Billing and claim Questions :
Phone: 780-422-1600 (Currently AHS is only taking emails)
Provider/Facility Registration:
Email: health.pracforms@gov.ab.ca
Phone: 780-422-1522
Business Arrangement Forms:
Health Insurance Programs Branch for Stale dated claims exemption requests:
Fax: 780-422-3552
Netcare website:
PHN eligibility checks open 24/7:
Phone: 1-888-422-6257
Fees, physician resources and bulletins: