ClinicAid is built to connect directly to the Medical Claims Electronic Data Transfer (MC EDT) system that is used for electronic claims submissions to the Ontario Health Insurance Plan (OHIP). However, in order to connect the two, you will require a GoSecure account that is set up for MC EDT submission.

If you are not yet set up for submitting through the MC EDT system you will need to register for an account before you may begin to submit your bills in ClinicAid. You should have received a letter in the mail with instructions on how to get an MC EDT/GoSecure account. If you haven’t received a letter, you can follow the steps here: Registering for and Managing GoSecure

If you are a System Administrator and would like to enter and manage all GoSecure connections within ClinicAid, follow our Configuring GoSecure Accounts as a System Administrator guide.

If you are a Physician, and would like to submit your invoices via your own GoSecure credentials but do not have system administrator privileges, consult our Configuring My GoSecure Account as a Physician guide. 

Updating your GoSecure password:

Your GoSecure password expires every 120 days. If your GoSecure password has expired, ClinicAid will not be able to connect with Medical Claims Electronic Data Transfer (MC EDT) system and your claims cannot be submitted.  Instead, ClinicAid will save your claims under the “New” tab in the "Manage Invoices" section in the left-hand menu.

How to update your GoSecure password if you have Super Admin access:  Updating your GoSecure password- System Administrator

How to update your GoSecure password when you have limited Admin access: Updating your GoSecure password- Limited Admin Access