The required fields for an Out of Province claim are:

  • First Name and Last Name
  • Health Card Number (out of province)
  • Health Care Type (the province patient is from)
  • Date of Birth
  • Gender
  • Full address including postal code

If you're dealing with a rejected invoice that was incorrectly formatted follow these two steps to correct it:

  1. Update the patient's details under your "Manage Patients" section in the left hand menu. 

    • Add the patient’s “Gender”. 
    • In the ‘Health and Service Information’ section, add “Healthcare Type” (province patient is from) and “Health Number” (out of province health card #) in the box below it.
    • Add the full address including postal code. Then click the blue “Update Patient” button to save.

       



  1. Once this is done, go to ‘Manage Invoices’, edit the invoice in question and click the 'reload' button on the right side of the ‘Patient Information’ box (see image below). This will add all of the updated patient details into your invoice automatically.






Additional Resources:

 

How to get Out Of Province Health Numbers

 

Out Of Province Health Card Number Formats for Provinces and Territories 

 

British Columbia Health Ministry - out of province billing

 

Alberta Health Ministry - out of province billing

 

Ontario Health Ministry - out of province billing

 

Saskatchewan Health Ministry - out of province billing