The diagnostic code is blank or invalid:

Alberta Health only accepts their version of the ICD 9 diagnostic (Dx) codes, so diagnostic code sets such as the psychiatry’s DSM-IV they will not accept. 

For a complete list of acceptable Dx codes, consult your ClinicAid “Dx codes” field (see screenshot). This is a searchable field. You can enter a diagnostic code (or a word).

If you enter a Dx code, and it doesn’t show up in our list, Alberta Health doesn’t accept it.

Here is how to fix common rejection codes: How to Fix Common Alberta Rejection Codes