W2: Data centre and payee number combination not on file.

A Teleplan Data Centre Number is just an identification number for MSP to manage your file uploads and downloads, which is done through ClinicAid. You will need to apply for a Teleplan Data Centre Number where you can connect your Payee Number. If you have changed your Payee Number and have not submitted the form to Teleplan your claims will not be processed. If you have not connected your Payee Number to a Teleplan Data Centre, below are the links:

Additional Resources:

Application for Teleplan Service - Opted In (HLTH 2820) (PDF, 125KB)

Application for Teleplan Service - Opted Out (HLTH 2771) (PDF, 125KB)

Rejection Reason or Explanatory Codes List for MSP

How to Fix Common Alberta Rejection Codes