ClinicAid Customer Support Portal

If you have any underpaid claims on your remittance that you feel were assessed incorrectly, you're able to complete the attached Request for Review of ...

If the Health Services Number is not available for the newborn, you can submit the claim with the mother's Health Service Number (HSN) with the newborn&...

Claims must be received by the Ministry of Health within six months following the date of service. The six months’ time limit may be extended to twelve ...

When the referring doctor is located outside Saskatchewan, indicate the doctor's name and province on the comments section, found in the "Extra Fi...

Sometimes Saskatchewan Health requires you to submit a comment or note with your claim.  You can do so in the "Extra Fields" when creating you...

Below is a list of contacts for MSB (Medical Services Branch) Department MSB Casework Unit ( ICS set up and provider registry): Phone: 306-798-001...

When submitting a claim for a newborn, from an out-of-province (OOP) mother, please submit the claim under the mother’s OOP HSN instead of using the Sask He...

In Saskatchewan, the Run Schedule is every 2 weeks and cut-off is Tuesday at 9:00 AM. After the cut-off, the ICS portal will be inaccessible. As of Wedne...

Step 1: Go to the Admin section in the left-hand side menu, open the Billing Files tab and click on the green "Generate Submission Files" button....

In case you haven’t had your provider record(s) set up yet, here is what you’ll need to do. Step 1: From the left-hand side menu, click on the 'Admi...