Managing Invoices

Specific solutions on how to manage and/or delete invoices.

How do I delete an invoice that has already been paid in Alberta
Question: I need to delete an accepted invoice. I billed an 03.03b and a 03.04c on the same patient - Alberta Health (via HLINK) paid the 03.03b but I now...
Thu, 13 Aug, 2015 at 9:50 AM
How do I make changes or stop a claim?
It will depend on which province you are in. In BC you can call Teleplan (1-866-456-6950 ext 3 for Teleplan or ext 2 for Provider Support). You can ask ...
Thu, 16 Mar, 2017 at 4:59 PM
I've changed the patient's PHN, but the invoice still went with the wrong PHN.
Everytime you are updating or changing any patient demographics you will need to manually reload the patient information into the invoice before sending the...
Thu, 7 Feb, 2019 at 9:22 AM
Where do I view my transactions and where can I see which code triggered the rejection?
You can view all your transactions and view all your rejections in the "Manage Invoices" section. There you can see all your invoices including th...
Mon, 17 Apr, 2017 at 1:46 PM
How to Mass Edit invoices
ClinicAid allows for editing multiple invoices at the same time. This is useful when you have multiple invoices that have the same error that needs to be co...
Fri, 8 Feb, 2019 at 1:41 PM